Both games work just fine on my Pentium and Windows 7 Home Premium. Contacted Support about a week ago and still no reply.
The following is NOT recommended for a novice. I am only trying to demonstrate that games giving a directx error likely have nothing to do with directx and more likely have an issue with the Installshield installer. I read with horror that someone had tried to delete every directx-related file from the registry in order to reload directx 9. Directx is part of the Windows installation and cannot be removed.
Archived from the original on August 17, 2013. Archived from the original on April 7, 2007.